faculty + staff

Dr. Jacqueline Stavros

Dr. Jacqueline Stavros
Associate Professor and Director, DBA Program

College of Management

MGT M314
248.204.3063 p
248.204.3099 f

Background + Expertise

AREA of EXPERTISE Organization Development and Change (ODC) Strengths-based Practices: Appreciative Inquiry (AI) & Positive Organizational Scholarship (POS) Strategy and Strategic Planning (SOAR™ Framework) Sustainable Development and Sustainable Value Capacity Building Leadership and Leadership Development Qualitative Research Design COURSES MGT 6033: Leading Change and Building Capacity for Nonprofits MGT 6063: Global Strategic Management MGT 7023: Qualitative Research Design and Techniques MGT 8073: Organization Development, Transformation, and Change GLM 6033: Global Organization Development and Change GLM 6343: Creating Sustainable Business Value Jacqueline M. Stavros (Jackie) has over 20 years of leadership, strategy, strategic planning, organization development and change, marketing, and international experience. Jackie is Associate Professor and DBA Program Director for the College of Management at Lawrence Technological University. She teaches in the Master and Doctoral programs: Leading Change, Strategic Management, Organization Development, Qualitative Research Design, Creating Sustainable Business Value, and Leadership. She integrates strengths-based, whole system, and sustainability concepts and practices such as Appreciative Inquiry (AI), SOAR, and Blue Ocean Strategy (BOS) into her research, teaching, training, and consulting work. Appreciative Inquiry (AI) is the art and practice of asking questions that strengthen a person’s or system’s capacity to apprehend, anticipate, and heighten positive potential. SOAR is a strengths-based strategic thinking, strategy formulation, and planning framework that allows an organization to construct its future through collaboration and a whole system approach. SOAR stands for: Strengths, Opportunities, Aspirations, and Results (www.soar-strategy.com). She uses these approaches to work with individuals, teams, divisions, and organizations to build dynamic relationships and co-create and facilitate strategic change initiatives. Her research interests are focused in the positive theories and practices of organization development and change, strategy, effective leadership, sustainable development/sustainability, and appreciative approaches to inquiry, relationship building, and social construction. She is also involved in Business as an Agent of World Benefit to bring business and society together to create agendas that focus on the triple bottom line (people, planet, and profits). An article from her dissertation, “Capacity Building: Using an Appreciative Approach to Enhance Organizational Performance” won the North American Management Society best Nonprofit Paper Award for 2008 (co-authored with Patty Castelli and Jane Seiling). She has 15 years experience in e-learning from course and curriculum design and development to teaching online. She has taught and guest lectured at Benedictine University, Davenport University, Illinois State University, Lansing Community College, Madonna University, Michigan State University, Oakland University, Schoolcraft College, University of Detroit – Mercy, University of Michigan, and Walsh College, William Davidson Institute – University of Michigan (faculty affiliate). Jackie truly enjoys working with students on their research agendas and career plans. She has served on over 30 dissertation committees. She has co-authored many books, book chapters, and articles. Books include: Practicing Organization Development: A Guide for Leading Change, Third Edition (with William J. Rothwell and Roland Sullivan), Thin Book of SOAR: Building Strengths-Based Strategy (with Gina Hinrichs), The First Appreciative Inquiry Handbook: for Leaders of Change (with David Cooperrider and Diana Whitney), and Dynamic Relationships: Unleashing the Power of Appreciative Inquiry in Daily Living (with Cheri Torres). She recently completed a new book chapter on SOAR: “Positive Strategy: Creating and Sustaining Strengths-based Strategy that SOARs and Performs” (with Lynn Wooten) in a new book Positive Organizational Scholarship – Second Edition by Oxford University Press. Other book chapters on SOAR include Innovative Approaches to Global Sustainability on “SOAR from the Mediocrity of Status Quo to the Heights of Sustainable Development” and “SOAR: A New Approach to Strategic Thinking and Planning” in The Change Handbook. She has also edited several books in appreciative inquiry, change, organization development, and social construction. She continues to work with executives, managers, staff and line teams, and organizations’ stakeholders to collaboratively and creatively help them get organized and focused for sustainable growth with a focus on strategies that align with the triple bottom line (TBL). Through executive coaching and whole system small and large scale change methods, she helps organizations identify and articulate their values, vision and mission statements, strategy, and strategic initiatives and build collaborative teams and communities for inspired action that centers on the positive core. Clients have include ACCI Business System, BAE Systems, Edsel and Eleanor Ford Foundation, Fasteners, Inc., General Motors of Mexico, Jefferson Wells (a Division of Manpower), NASA, Tendercare Healthcare Centers, PriceWaterhouseCoopers (PwC) Advisory University, United Way, Girl Scouts, National Education Association, Orbseal Technologies, and several Tier 1 and Tier 2 automotive suppliers, nonprofit organizations, and higher education institutions. She has worked and traveled to over a dozen countries throughout Australia, Asia, Europe, and North America. She has presented on OD & Change, AI, Creating Sustainable Value, Positive Organizational Scholarship (POS), and SOAR at Australian Management Institute, Business Links, Cengage Learning – Asian/Pacific Rim, Hewlett Packard, American Dietetic Association, PricewaterhouseCoopers, gedas USA, National City Bank, Oakland Leadership, National Training Labs (NTL), many national OD and management conferences, and the Detroit Chamber of Commerce. In 2010, she completed a series of workshops and book tour of Thin Book of SOAR in Australia. Her industry work includes manufacturing, automotive, banking, technology, education, healthcare, government, and professional services. In all her management positions, Jackie reported directly to the president and was responsible for strategic planning, marketing, sales, training, ISO 9000 and QS 9000 projects, and international business development activities. Jackie has worked extensively with the Michigan Small Business Development Center Network (MI-SBDC). The MI-SBDC is part of a nation-wide SBDC network that provides counseling, training and resources to small-to-medium sized companies. She held positions of certified business counselor, international trade specialist, and director of Metro-International Business Development Center. Her experience with business owners included assisting clients in developing strategic business and marketing plans, evaluating financial uses and sources of funding, accessing international markets, setting up global operations and commercializing technologies. She earned her Doctorate in Management at Weatherhead School of Management at Case Western Reserve University. Her Dissertation topic was Capacity Building Using an Appreciative Approach: A Relational Process of Building Your Organization’s Future. The focus of the topic was an exploratory study about capacity building reminding you that an organization’s driving force is its people. The international NGOs that participated in this research are mission focused on the growth of civil society and sustainable development. Her dissertation has been cited in several published books and articles. Her M.B.A. is in International Business from Michigan State University, Eli Broad School of Management and a B.A. degree in Marketing from Wayne State University. Jackie is a charter associate of the Appreciative Inquiry Consulting, LLC, an associate for the Taos Institute and editor for Taos Institute Publishing and guest editor and quarterly AI Resource column writer for International Journal of Appreciative Inquiry (Ai Practitioner). She is an advisor and reviewer for doctoral dissertations for Tilburg University, Netherlands. In 2006, Jackie received the Outstanding Contribution Award from the Taos Institute. She is a board member of the Positive Chang Core, a virtual global organization that focuses on strengths-based approaches to teaching and learning in primary education (Pk-12th grade). She is also a special issues editor for the International Journal of Training and Development in OD, POS, and change. She is a member of the Academy of Management (AOM), Organization Development Network (ODN), and the Organization Development Institute (ODI).
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