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LTuZone

Network Connections

LTU provides network connections on-campus and in North and South housing apartments and remotely via VPN for students, faculty, staff and/or visitors. Directions for connecting to wireless networks and troubleshooting wireless connection issues can be found lower on this page.

 

Which connection should I use?

    • Use a wired connections whenever possible for greater reliability.

 

    • The LTU Network connection should be used by any device that need to access LTU resources (i.e. network printers, shared drives, LTU websites, or network licensed software). The LTU Network is a secure connection that requires an LTU campus username and password.  For help connecting to LTU Network, please see this document.  If you need to use network licensed software while off campus, please see the VPN Tunnel access instructions below.  The list of software that is network licensed for the 2014 image is as follows: ArcGIS, Autodesk, Catia V6, City Engine, Comsol, MathCAD, Matlab, Mimics, Rhino 5, RhinoCAM, RISA 3D, Siemens NX, Solidworks, and Spartan.

 

    • The LTU Guest connection should be used for any device that does not require access to LTU resources such as those above (i.e. smartphone, gaming devices, iPads etc…). The LTU Guest connection is open to all with no login required.



What if I am still having trouble connecting?

Please contact the Help Desk 248-204-2330 or helpdesk@ltu.edu for assistance with network connections.

 

Connection Types

Click on the desired section for further details.

On-Campus Connections

Wireless

    • LTU Network should be used by any device that need to access LTU resources (i.e. network printers or shared drives). The LTU Network is a secure connection that requires an LTU campus username and password.

    • LTU Guest connection should be used for any device that does not require access to LTU resources (i.e. smartphone, gaming devices, iPads etc…). The LTU Guest connection is open to all with no login required.

Campus Housing Connections

Wired

    • North housing has two wired Ethernet jacks in each bedroom.

    • North housing living room wired jacks are inactive.

    • South housing has no wired jacks.

    • Please use wired connections whenever possible for greater reliability.

 

Wireless

    • LTU Network should be used by any device that need to access LTU resources (i.e. network printers or shared drives). The LTU Network is a secure connection that requires an LTU campus username and password.

    • LTU Guest connection should be used for any device that does not require access to LTU resources (i.e. smartphone, gaming devices, iPads etc…). The LTU Guest connection is open to all with no login required.

    • Directions for connecting various devices to the LTU wireless connections can be found below.

VPN Tunnel Access

You can use your laptop or desktop to connect to Lawrence Tech’s network resources from off campus by using the Lawrence Tech VPN (Virtual Private Network) Service. Lawrence Tech’s VPN service allows University faculty, staff and students to securely “tunnel” in and access network resources as if they were on campus.  We have moved from Cisco to our new VPN client, Palo Alto, which we have instructions on how to download and install below.

VPN icon 

Windows 7 Connection Directions

  1. Open your internet browser and navigate to https://gateway.ltu.edu.
  2. Login using your campus login ID and password.
  3. Select the correct VPN client for your computer, it will then automatically download.
  4. Navigate to your downloads folder and double-click the installation file, the program will then install.
  5. In your Start Menu, search for "GlobalProtect".  Open the program and enter your campus login ID and password.
  6. Under portal, enter "https://gateway.ltu.edu".
  7. You should now be connected to the VPN tunnel.

Windows 8 Connection Directions

  1. Open your internet browser and navigate to https://gateway.ltu.edu.
  2. Login using your campus login ID and password.
  3. Select the correct VPN client for your computer, it will then automatically download.
  4. Navigate to your downloads folder and double-click the installation file, the program will then install.
  5. Navigate to the Windows 8 tile menu, search for "GlobalProtect".  Open the program and enter your campus login ID and password.
  6. Under portal, enter "https://gateway.ltu.edu".
  7. You should now be connected to the VPN tunnel.

GlobalProtect Troubleshooting

If you are having difficulty using GlobalProtect, please try following the steps below:

  1. Search for "Services" and click on "View local services"
  2. Find PanGPS, right click and click "Properties"
  3. Locate "Start-up Type" and set it to "Automatic"
  4. Click Apply and then OK.
  5. You may need to restart the computer.  Once this is done, GlobalProtect should work.

LTU Wireless Networks Information

WiFi

How to connect

Each link will open a PDF document.

Windows 7 (Vista) MacOSX 10.5+ Phones
Windows XP Gaming Alternate Gaming Connections
Other Electronic Devices

Troubleshooting Connections

Alternate gaming console connection setup

 

Basic troubleshooting steps

View steps as a PDF image document 

If using a Lenovo W510 or Fujitsu T900.  Make sure the wireless network adapter switch is on. Also, you may turn off the wireless switch then on again.  Our new 2014 machines do not have physical switches.

Lenovo W510 Fujitsu T900
The wireless switch on the Lenovo W510 laptops is located on the left side of the laptop to the left of the 3 small stickers. The wireless switch on the Fujitsu is on the front to the right of the lid latch. Wireless is enabled when the switch is in the right position. In the left position, wireless is disabled.

 

Restart your computer. Most of the time restarting the computer will fix the problem.

If you are still unable to connect, please try the additional troubleshooting steps below, or visit the Help Desk for assistance.


 

Additional troubleshooting steps

Determine if it’s a connectivity or browser specific issue.

  • If you are on campus, try using another browser or accessing other network resources, such as printers or shared drives.
  • If you can connect to other Internet sites or network resources, the problem may be with the site you are trying to access.

See if you can connect from a different area of campus or from off campus.

  • The problem may be specific to your location.

If you are connected but having problems or if you’re getting a “limited or no connectivity” message, try repairing your connection.

  • Click on Start and then Control Panel.
  • Click on Internet and Network Connections.
  • In the Internet and Network Connections window, click on the Network Connections icon toward the bottom of the window.
  • Right click on your wireless Internet icon and click Repair.

If you prefer to repair this manually, open a Command window.

  • Click Start /Run… In the Run… window, type cmd and click OK.
  • From the Command window, see if you have an IP address by entering the command: ipconfig/all
  • Then remove any IP address you may have by entering this command: ipconfig/release
  • When this command completes, try and acquire a new IP address. Enter: ipconfig/renew.

Make sure that your Internet connection can obtain an IP address dynamically.

  • Open the Control Panel and then Network Connections.
  • Right click on the wireless network icon and click on Properties.
  • In menu box that says “This connection uses the following items,” scroll to the last item and select Internet Protocol (TCP/IP).
  • With this selected, click the Properties button.
  • Make sure that the radio button which reads “Obtain an IP address automatically” is selected.
  • Make sure that the radio button which reads “Obtain DNS server address automatically” is selected.
  • Then click OK and exit.

Update your wireless network driver.

  • If you have had your laptop for several years, the driver may be outdated.
  • The Help Desk can update the network drivers for laptops that we distribute to students and faculty.
  • If you have a personally owned laptop, please download the network driver from the manufacturer’s website and follow their instructions for installation.